VP Hoteles VP

Our customer reviews

LN Trip
July 2015
"Very good Hotel.
Although this is a small hotel, it is very good one. The rooms are quite large, very well equipped and decorated.  The staff is very friendly. WiFi is working fine.
It is very close to public transportation, although you can get from the hotel to the main attractions with few walking minutes (well, at least the ones on the east side of the city).
All in all, I raise my thumbs up for this hotel"


Smile designer 
July 2015
The best modern boutique hotel in Madrid.
This small hotel is one of Madrid's best kept secrets. Excellent location in the upscale Barrio de Salamanca. The hotel rooms are very spacious, modern, well equipped and with excellent air conditioning system. It is walking distance from the Puerta de Alcalá, the Cibeles fountain and numerous restaurants. Will definitely consider staying here again in our next visit to Madrid.."


Lucy
July 2015
"A VeryTranquil Hotel.
This is a quite, well-appointed hotel was within easy reach of both underground and hop on and off buses. Our room was comfortable and very nicely decorated, with a small tucked away kitchen. We had a Juliet balcony that looked out onto the court yard. The breakfast was everything you would probably want including a hot choice.
The staff were lovely and couldn't help enough with any questions that you might have. highly recommended."

Andra Zarins

Customer rating:

25-Sep-2017
We had a wonderful stay and thank you! Gracias!!

Guest review

Customer rating:

13-Sep-2017
great hotel with great location near a renfe train stop. close to salamanca area and retiro park great room/ bed with sitting area and kitchenette. Very fair price. Enjoyed my stay and would stay again.

Hotel response

We like to thank you for your kind review regarding your stay at VP Jardín de Recoletos and are already looking forward to welcome you back again.

Guest review

Customer rating:

30-Aug-2017
Excellent location. Amazing staff. We loved that we were greeted on our way in and out of the hotel. Rooms are beautiful and well maintained.

Octavio De Rivero

Customer rating:

16-Aug-2017
Excelente hotel y servicio. Te hacen sentir como en casa. Todos muy amables.

Robert Minor

Customer rating:

14-Aug-2017
Excellent stay that exceeded expectations. Comfortable beds and great quiet rooms with kitchenette were allowed us a nice respite from the hot summer days. Service was very attentive and with a professional , pleasant manner.

Hotel response

We are very glad to read that you enjoyed your stay at our hotel and that you have highlighted the excellent service we offer to our customers.

Guest review

Customer rating:

31-Jul-2017
wonderful place. would stay there again!


Guest review

Customer rating:

25-Jul-2017
Our favorite hotel in Madrid never disappoints you.


Guest review

Customer rating:

18-Jul-2017
We loved this hotel!Rooms are very clean & large. Bathrooms were fully stocked if you forgot any toiletries. Kitchen area was a nice addition to have.Complimentary beverages when you arrive. Very close to Retire Park. Staff were great, especially Arantxa, Samuel & Eve Maria. HELP US TREMENDOUSLY!! A BIG thank you to them! We will definitely return when back in Madrid

Hotel response

We are delighted that our hotel with its services could exceed your expectations. Many thanks for your kind words regarding the friendliness of our staff. We are looking forward to welcome you back again soon.


anthony bonser

Customer rating:

14-Jul-2017
The hotel is in a great, central location ideal for sightseeing and restaurants. We were very impressed with the professional management and friendliness of all staff. Rooms and restaurant were first class and décor superb. This hotel is ideal for business stay or a city break.

Hotel response

Thank you so much for your kind review. It is a great pleasure for us to read that you had a wonderful stay in our hotel.


Guest review

Customer rating:

20-Jun-2017
Lovely hotel in an excellent location. Very personable and attentive staff. I would stay here again.


Rajaballi Pradhan

Customer rating:

19-Jun-2017
Room was airy and very clean - staff were very helpful and friendly and breakfast was good.


Virginia Fierro

Customer rating:

2-Jun-2017
The staff was so friendly and helpful, beyond our wildest dreams. Thank you for making our first visit to Madrid so successful!


Guest review

Customer rating:

24-May-2017
Lovely room and beautiful hotel. Breakfast was very good and generous. Perfect location if you want something a little less noisy that Gran Via surroundings. Also great if you want to be close to the park and the lovely restaurants and cafes in Serrano.


Guest review

Customer rating:

21-May-2017
Excellent location, great room size, good breakfast choices, and there is a small bar kitchen in the room. Would highly recommend this place


Wayne Murphy

Customer rating:

18-May-2017
This hotel is superb and centrally located. it is a grand hotel in every sense, from the magnificent reception rooms and spaces to the perfectly matching decor and furniture. The staff are friendly, helpful and professional. We stayed in a suite, which i would highly recommend if possible. It was spacious, with quiet end efficient air conditioning fully controllable in the room. The breakfast is excellent and served in one of the palatial reception rooms with 8 metre ceilings and chandeliers. Because the hotel was purpose built as a hotel in the style of a palace in the early 1800s, there is no sense of artificiality in the grand design. The whole experience is much more personal and satisfying than staying in any of the large hotel chains. This must be one of the great hotels of he world. This will be our choice of hotel in Lisbon in future.

Hotel response

Thank you so much for your outstanding review. We are looking forward to welcome you back again at our hotel.


Alfonso Pacitti

Customer rating:

15-May-2017
An excellent stay at a very pleasant hotel. Courteous and helpful staff and a quiet well-situated location. Well quipped spacious rooms and a tasty extensive breakfast.


Guest review

Customer rating:

4-May-2017
Extremely comfortable and efficient, and a very good breakfast And delicious camparis on the terrace!


Nicola Brown

Customer rating:

2-May-2017
Lovely hotel. Very friendly and helpful staff. Room was large and clean. Restaurant was reasonable for the area and very nice.


Guest review

Customer rating:

16-Apr-2017
My wife and I thoroughly enjoyed our stay at your hotel.


Guest review

Customer rating:

15-Mar-2017
Room, service and general feel of the hotel exceeded our expectations.


Michelle Mailey

Customer rating:

15-Mar-2017
Lovely hotel, very clean, great breakfast and good location, very helpful staff .


Patricia Mac Sweeney

Customer rating:

2-Mar-2017
Exceptionally nice staff


Guest review

Customer rating:

18-Feb-2017
We have just returned from a 3 night stay and would highly recommend this hotel. The staff is attentive, friendly and professional, helping us with transport plans and making our stay here extra special. The breakfast buffet is great value, with a wide selection of cold and hot food. We also enjoyed an evening meal and snacks from the hotel restaurant. The rooms are extremely well appointed, tastefully decorated, clean and quiet. In terms of location, this hotel is an excellent base. Within easy walking distance of the Prado and Retiro park, you will find plenty to do on your doorstep. We would certainly stay in this hotel again.

Hotel response

We are delighted that your stay at our hotel could fulfil your expectations.


LEE HYEJIN

Customer rating:

15-Feb-2017
good breakfast and comfortable bed. I took a rest very well. thank you.


Michael Ohman

Customer rating:

6-Feb-2017
We thoroughly enjoyed our stay at this hotel. The room was beautiful and very well maintained. We especially appreciated the extra attention and service by Carlos at the front desk. Thank you for a special stay in Madrid.


Guest review

Customer rating:

19-Jan-2017
We liked the location. We also liked that the room was large and that the bathroom was spacious and the shower state-of-the-art. The fact that there was a kitchenette helped a lot and had partly been a reason for us to pick this particular hotel. The WiFi was good and very stable (one didn't have to login every time on entering the room). Among the things that we didn't like was the view from the window - it was an inner courtyard; besides, we were given the room on the first floor despite us asking for an upper floor. Then, the kettle was mysteriously absent in the kitchenette. The bed arrangement was not the best in our opinion - two rather large beds put together. The staff was nice and friendly - they did their best to apologies for the absence of the kettle and brought us a bottle of Cava.

Hotel response

Thank you so much for highlighting our spacious rooms and the great location of our hotel, very close to Retiro Park and Puerta de Alcalá. On the other hand, we apologize that our beds could not fulfill your expectations and will consider your kind critic for future improvements.


Guest review

Customer rating:

16-Jan-2017
We stayed for 5 nights at the Hotel VP Jardin de Recoletos and throughly enjoyed ourselves. The unit had a small kitchenette we used for breakfasts and light suppers on occasion. Complimentary free soft drinks in the bar fridge were a nice touch. A great bakery/deli a block away. A seating area and huge comfortable bed completed the suite. Reception was friendly, helpful and always present. The location is walking distance to the museums but we ourselves took a taxi to the old area as it cost similar to the subway for 2 people. The subway stop looked like a few short blocks away. The hotel is located in a lovely part of Madrid and if I wasn't saving my money for travelling I would love to have spent some in the clothing shops I saw in the area.

Hotel response

Thank you so much for sharing your kind words about our VP Jardín de Recoletos with us. We are looking forward to welcome you back again at our hotel.


Steven Block

Customer rating:

2-Jan-2017
Our stay was perfect. As long as one understands that this is a modest hotel with a great location we found it to be very convenient, with parking taken care of, and the staff were excellent. We worked with Carlos who certainly went out of his way to help us on several occasions. We canceled our reservations at an airport hotel on our return to Madrid and rebooked at Hotel VP Jardín!

Hotel response

We are delighted to read that you had a wonderful stay at our hotel


Guest review

Customer rating:

23-Dec-2016
Siempre ha sido nuestro hotel preferido de Madrid! Por su atencion , sus habitaciones muy comodas, las camas y almohadas, la ubicacion, el desayuno delicioso y el personal amble e impecable.


Gary Bartels

Customer rating:

28-Nov-2016
Quiet rooms excellent staff centrally located to many sight to venture too


Guest review

Customer rating:

12-Nov-2016
Perfect place. Good location. Nice staff and lovely acommodation. Only thing I could ask is better illumination in the bathroom. This can be achieved easily by adding a light fitting in mirror area.

Hotel response

We are glad to read that you enjoyed your stay at our hotel. Moreover we like to thank you for your comment regarding the lights which we will consider for future improvements


Guest review

Customer rating:

31-Oct-2016
We very much enjoyed our stay. The location was excellent, near to the center, the Metro, Retiro Park, the Archaeological Museum, and many restaurants. The staff was nice and friendly and the front desk staff was especially helpful. Room was spacious and comfortable. We would definitely stay there again if we return to Madrid.

Hotel response

It is a pleasure for us to read that you had a wonderful stay in our hotel and we are looking forward to welcome you back again


Guest review

Customer rating:

19-Oct-2016
This is a great hotel. The location was perfect, rooms are large and comfortable and the staff could not have been more helpful. Would stay here again and recommend it without hesitation to friends and family.


Guest review

Customer rating:

10-Oct-2016
Very clean, comfortable and spacious room.


Graham Hall

Customer rating:

9-Oct-2016
Absolutely splendid stay for more than one month. Service excellent good food and attention given to any queries or problems we encounted in Madrid. Always ready to help. We would definitely stay again and recommend this hotel to others. Susan and Graham Hall South Africa

Hotel response

We are delighted to read your kind words about our hotel and we are looking forward to welcome you back again during your next visit to Madrid


Clive Relf

Customer rating:

4-Oct-2016
A wonderful welcome in a friendly hotel in what must be the best part of the city for any visitor. Highly recommended!


Guest review

Customer rating:

4-Oct-2016
We enjoyed our sat in the hotel very much. The staff was very friendly and helpful and supported us in making our stay a full success. Worth mentioning is the nice garden so that you feel in an oasis of calm in the middle of the city. Rooms are very nice and quiet. We will come again.

Hotel response

We are very glad to read that your stay in our hotel could exceed your expectations.


martin bollen

Customer rating:

1-Oct-2016
Hotel central for sightseeing and in quiet street staff very pleasant and helpful restaurants are of quality are within walking distance

Hotel response

Thank you very much for your kind words regarding your stay at our hotel


Linda Cook

Customer rating:

22-Sep-2016
Excellent room and first class service. If I visit Madrid again I will definitely come back as the location is also very convenient.


Alvar Navarro

Customer rating:

11-Sep-2016
excelente todo, reseñar el trato del chico de recepción que se portó más que bién, gracias


Guest review

Customer rating:

26-Aug-2016
Very nice hotel in a good location. The staff was helpful. Two small things: it was very warm in Madrid and the a/c in the room couldn't keep up, and although the buffet breakfast was very nice, the one small coffee and hot water machine was too small for the number of guests. The gardens were beautiful and it was a very relaxing place to have breakfast, and the marble staircase and beautiful metal railings in the hotel are gorgeous. Overall a great place to stay.

Hotel response

We are very glad to read that you enjoyed your stay in Madrid and at our hotel VP Jardín de Recoletos. On the other hand we apologize the inconveniences we may have caused and we took good note of your kind words to provide an excellent service to our customers.


Guest review

Customer rating:

25-Aug-2016
Everything was very good, the rooms were big and spacious, the service at the front desk was incredibly kind and helpful. Breakfast was delicious and had a verity of things to choose from. And the terrace was absolutely lovely, I would definitely stay there again on my next visit.

Hotel response

Thank you so much for your kind words regarding your stay at our hotel. We are already looking forward to welcome you back again.


Maria Abrashina

Customer rating:

25-Aug-2016
Todo perfecto. Volveremos !


Julie Martinez

Customer rating:

13-Jul-2016
Comfortable and modern hotel room in a great part of town. Staff was very friendly and accommodating and the food in the cafe was good for breakfast.

Hotel response

We are delighted that you had a wonderful stay in our hotel.


Jose Rodriguez

Customer rating:

29-Jun-2016
Muy Bueno el servicio el cuarto limpio y la cama muy cómoda pero el desayuno es lo mejor


Emer O' Mahony

Customer rating:

10-May-2016
Great boutique hotel of a very high standard in a lovely location within walking distance of Madrid's sights. We thoroughly enjoyed our stay. The beds were very comfortable and the rooms were very quiet to relax and sleep in. Breakfast was lovely and the hotel staff were very tentative. A lovely touch was the use of umbrellas for the bad weather we experienced while in Madrid. I would highly recommend this hotel for a relaxing base in Madrid with fine touches.

Hotel response

We are delighted to read that our hotel with all its services could exceed your expectations


Guest review

Customer rating:

30-Apr-2016
Great location near Prado and other sites. Room very comfortable. Good breakfast. Staff so helpful and nice!

Hotel response

Thank you so much for your outstanding comments


Finola Murphy

Customer rating:

1-Apr-2016
Great location . Friendly staff . Great hotel accommodation .

Hotel response

Thank you so much for your kind words. We are looking forward to welcome you back again


Guest review

Customer rating:

28-Mar-2016
My family and I really enjoyed our stay at this hotel. The staff was super friendly; the room was clean and large; and the breakfast was good. Plus, the hotel is in a great neighborhood and easy to walk to almost everywhere.

Hotel response

We are delighted that you had a pleasant stay in our spacious rooms and that your excellent breakfast was to your liking


Guest review

Customer rating:

18-Jan-2016
A very comfortable stay of 3 nights. Good location and very helpful staff. Value for money room and breakfast. Thank you.

Hotel response

Thank you so much for your excellent review


Opinions

Uno de los mejores hoteles de Madrid
Tripadvisor June 2015

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