by VP Hoteles VP

Customer Reviews

Guest review

Customer rating:

15-Nov-2022
We were greeted warmly and had a great stay. Hotel staff were helpful and nice. The room was sunny, clean and very functional. Fantastic location. Can’t wait to visit again.

Penelope Wisdom

Customer rating:

30-Oct-2022
Fantastic hotel, our room was lovely and the staff were excellent. Very good breakfast. Highly recommended and would stay again.

Guest review

Customer rating:

21-Oct-2022
We loved this hotel beautifully centered next to the archeological museum. Our room had a large terrace where we spent a lot of time. Ample closets, beautiful room and there was always a helpful person at the desk. We enjoyed breakfast daily in your next door restaurant with a beautiful garden. Your server Fernanda was a jewel.

Carol Mugerditchian

Customer rating:

20-Oct-2022
What a fantastic hotel! Extremely helpful staff; rooms, lobby, bar and restaurant very clean. I will look for this hotel in every location I stay in the future. And any return trip to Madrid, I am definitely staying at this wonderful hotel.

Guest review

Customer rating:

17-Oct-2022
Wonderful hotel, in wonderful location, in wonderful Madrid. Neighborhood is line 5th Avenue New York City.

Guest review

Customer rating:

28-Sep-2022
Great location and rooms are excellent


Guest review

Customer rating:

25-Sep-2022
Reception and door staff were very attentive and helpful. Room was beautiful very comfortable beds and the best shower. Would definitely recommend the hotel.


Erika Fernandes

Customer rating:

30-Aug-2022
everything went perfectly, spatious room and the best location. i want to come back.


Maritza Sloan

Customer rating:

14-Jul-2022
Our room was very confortable and clean. Every single staff member that I encounter with was friendly and helpful. Very refreshing!


Guest review

Customer rating:

23-Jun-2022
Perfect place to begin our trip to Spain. The hotel is clean and well maintained. The staff is knowledgeable and couldn’t be more friendly and helpful. The location makes walking to most sites very easy.


Guest review

Customer rating:

26-Apr-2022
We loved our room on the 4th floor. The terrace was wonderful, and the room was always spotless! Thanks so much.


Guest review

Customer rating:

13-Aug-2021
Get a suite! It is lovely, spacious, and comes with a kitchenette and large furnished private patio. Wonderful location. Due to COVID, neither the bar nor the restaurant was open; however there were plenty of options within walking distance.


Guest review

Customer rating:

24-Feb-2020
We had an amazing stay, really wonderful hotel and very friendly staff. Will definitely return one day


Matthew Shaver

Customer rating:

2-Dec-2019
We LOVED our stay here! Perfect location (close to everything) spacious room, comfortable bed, super friendly and helpful staff. Highly recommend.


Guest review

Customer rating:

14-Nov-2019
This hotel exceeded our expectations. It is in a great central location. Rooms were large, beds were comfortable and it was quiet. The staff were very helpful in giving suggestions and helping to get us oriented to the city. Highly recommend


Humberto Iniguez

Customer rating:

24-Oct-2019
Beautiful Hotel, great location, big room, enjoyed the patio, great value!!!


Guest review

Customer rating:

21-Oct-2019
Warm reception, lovely, comfortable room with balcony on upper floor, friendly, efficient service and desirable neighborhood all added up to a lovely stay. Thank you!


Guest review

Customer rating:

16-Oct-2019
Had a nice and comfortable stay at VP Jardin. Room was very clean and big. Our bed was very comfortable. There was a sofa, a small kitchenette with all the accessories needed. Staff was very friendly and helpful to all our needs. The hotel was on a quiet street and only a minute or two to the main street. Metro is only a five to eight minute walk from hotel. Buses a few minutes away. Hotel is well located. Would definitely come back to stay and recommend this hotel.


sidney wainberg

Customer rating:

14-Oct-2019
Excelente ubicación. Hotel en muy buen estado. Desayuno de primera con panes recién horneados.


Guest review

Customer rating:

11-Oct-2019
Well located...pleasantly quiet. Very comfortable room. The balcony off of the suite was ultra pleasant and unexpected surprise in the city


Guest review

Customer rating:

29-Sep-2019
Wonderful hotel with very pleasant and helpful staff. Greater morning buffet breakfast with wide assortment of fruits, pastries, cold meats and cheeses. Outdoor seating for drinks or meals is quiet and peaceful - an oasis from the City’s vibrant life. Well located for high-end shopping, great restaurants and a lovely park. Subway stop is a few blocks away making it convenient to reach Plaza de Sol. All three museums are within walking distance. Rooms are large with mini- kitchen in some - outs also had an outdoor balcony. A hidden gem.


Guest review

Customer rating:

27-Sep-2019
The stay here was exceptional - staff were very impressive and the garden for lunch, dinner or a drink was truly lovely in the city. We’d definitely recommend this hotel.


Ricky Marden

Customer rating:

23-Sep-2019
A fantastic hotel with great service in a central location


Guest review

Customer rating:

3-Sep-2019
We slept well on the very comfy beds, which felt like being at home. Really convenient to have a kitchenette in the room. Great location tucked away from the busy main street but only a short walk to great shops and restaurants.


ivana kelly

Customer rating:

2-Sep-2019
Great location and friendly attentive staff. Well appointed rooms and beautiful outdoor garden area for relaxation and socialising.


Peter Sargent

Customer rating:

20-Aug-2019
Highly recommend this hotel. Great location, quiet street, near restaurants and has nice garden. The staff were all very helpful and pleasant and couldn't do enough for you if you had requests etc. Rooms were a very decent size and well-equipped. I will return to this hotel when next in Madrid.


Guest review

Customer rating:

19-Jun-2019
We arrived very early in the morning and even though check-in had not started they had a room prepared and ready for us. Very helpful for a family traveling with kids. The hotel and rooms was nice and clean. The location of the hotel is also great and you have several restaurants close by. The Retiro Park is just a couple minutes walk away and the Retiro metro station is also about 5 min walk. We would definitely stay here again.


Guest review

Customer rating:

4-Jun-2019
We enjoyed our stay in this hotel.the location,the stuff and the rom were great!!we definitily will come back!! (You can publish our name) (


Guest review

Customer rating:

1-Jun-2019
Excellent! Very Clean, very comfortable doubled by a very professional front desk service. Very well located the hotel is closed to everything : shops, museums, bus, metro, touristic bus etc. I fully re-command this hotel. Thank you very much.


MARIA V MILO

Customer rating:

1-Jun-2019
The hotel staff was very accomodating and helpful. The hotel room was spacious and clean and the garden restaurant was perfect. And I also liked the hotel location. I would definitely recommend the hotel to my friends and family.


Guest review

Customer rating:

30-May-2019
Everything was good but the kitchen could have been better equipped. Something for boiling water as an example. Extremly helpful staff, thanks!


Guest review

Customer rating:

28-May-2019
The staff were very helpful profess and knowledgeable. The location of the hotel was a big plus!


Guest review

Customer rating:

28-May-2019
Great hotel and good service


Guest review

Customer rating:

22-May-2019
My husband and I were very pleased with our stay. The room was clean and lovely, the staff courteous and exceptionally helpful, and the location of the hotel itself was perfect! The street was very quiet, and access to mass transit made getting around the city and to and from the airport a breeze. If have the good fortune to return to Madrid in the future, I would definitely stay at this hotel again.


Mark Fewster

Customer rating:

14-May-2019
We couldn’t have been happier with our choice of hotel. Lovely room, great location, friendly staff. Highly recommended.


Guest review

Customer rating:

26-Apr-2019
Lovely hotel with large comfortable rooms, excellent staff and central location


Guest review

Customer rating:

17-Apr-2019
Wonderful hotel! We had a very pleasant stay and satisfice with your services and will recomend to friends!


Steven Jones

Customer rating:

7-Apr-2019
Wonderful hotel, very centrally located. Hotel staff were very courteous and helpful. Rooms were spacious and well-appointed. Breakfast was excellent, great way to start the day.


Guest review

Customer rating:

6-Apr-2019
I highly recommend Hotel VP Jardin de Recoletos. Our room was lovely, spacious and clean. The staff was helpful at every opportunity. The location was very convenient to public transportation and everything we wanted to do while in Madrid.


Guest review

Customer rating:

3-Apr-2019
What a wonderful hotel! The front desk staff were so friendly and helpful! The room was even better than we expected with a beautiful balcony and kitchen area. The hotel is very clean, quiet, and very accomodating. If we return to Madrid, we would definitely stay there again.


Lisa Dolan

Customer rating:

16-Dec-2018
The hotel was absolutely marvelous. The location was ideal, our room was upgraded to a suite and was beautiful. We ate in the hotel restaurant and the food was incredible. We had breakfast in the room and it was abundant, fresh and well-priced. We will definitely stay here the next time we visit Madrid!


Guest review

Customer rating:

11-Dec-2018
excellent location, comfortable rooms, friendly staff!


Guest review

Customer rating:

9-Dec-2018
My arrival at Hotel VP Jardin de Recoletos was like a dream. I was received at the desk with a warm welcome by the front desk manager, which made me feel like a new person and helped me to forget my hours spent at the airport and a long flight. The hotel is beautifully designed with all the comforts to make guests feel at home. The entire personnel is always ready to provide you with all the amenities and services for a beautiful stay. I will never think twice to return again and again. Also, waking up in he morning to a great breakfast in the lovely garden in the middle of the city is an unforgettable experience. I highly recommend this unique hotel!


Guest review

Customer rating:

29-Nov-2018
The rooms were always in great condition and the attention of the front desk staff was always exceptional, especially the service provided by Sergio. Definatively, will recommend this hotel 100%.


Robert M Elconin

Customer rating:

29-Oct-2018
We loved the hotel. In fact, the on-line pictures do not fully convey what a wonderful hotel this is. The lobby is very charming. The rooms are spacious and very well appointed. Everything feels first class with many very special added touches. We truly enjoyed our stay. And the staff was truly excellent. We had several interactions with the staff at the front desk and all of them were very kind, very helpful, and very professional. I'd recommend your hotel to anyone anytime.


Guest review

Customer rating:

16-Oct-2018
Loved staying at the Hotel VP Jardin de Recoletos! I realized a few days after leaving that I had left my raincoat there, and they were very helpful in getting it returned to me. Thank you!!


Guest review

Customer rating:

12-Oct-2018
The hotel staff was helpful and pleasant and spoke English well. The room was amazingly quiet, particularly since it’s so near everything. Being on a hidden side street probably helps. For the mechanically challenged the shower was a bit difficult to master but my husband didn’t have any problem. And the breakfast was a great deal with the wide array of offerings, including eggs made to order.


Robert Cerolini

Customer rating:

9-Oct-2018
This boutique hotel's interior design was beautiful. Our room was spacious, comfortable, it meet all out needs and exceed our expectations. Throughout our entire Spain travels, this hotel was our favourite. It was also in a lovely area of Madrid. Do not hesitate to book this hotel.


Guest review

Customer rating:

4-Oct-2018
We've stayed here before and this time received the same great service. We had a problem with the temperature control on our shower that was fixed promptly. The hotel is well maintained, the location is convenient, and the breakfast buffet is excellent. We especially enjoyed the outdoor terrace off our room.


ULISSES COHN

Customer rating:

4-Oct-2018
Good as always


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