VP Hoteles VP

Our customer reviews

Guest review

Customer rating:

3-Jun-2018
Thank you for a wonderful stay! Perfect hotel, great service, amazing people. Can't wait to come back!

Guest review

Customer rating:

28-May-2018
Lovely room; quiet street. Was initially a bit unhappy about our "upgrade", but staff resolved this completely to my satisfaction.

Guest review

Customer rating:

27-May-2018
We enjoyed our stay at your lovely quiet hotel and appreciated your warm, welcoming staff. We loved the breakfast variety as well. -Mike & Karen, USA

Guest review

Customer rating:

10-May-2018
When we arrived at Hotel VP Jardin de Recoletos in Madrid we were really impressed as we walked through the door. It is an absolute delight and well worth its four stars. We had chosen the hotel for its location, since we did not know Madrid and we never once regretted our choice. Our room was spacious and luxurious and delightfully clean. The staff were knowledgeable and one in particular helped us wade our way through the problems of booking for the Prado on-line, and checked afterwards how we had enjoyed our visit. We enjoyed our excellent breakfasts in lovely surroundings with attentive staff. We hope to return to Madrid for another visit and to stay at this same hotel. For us it was expensive but it really made a huge contribution to the wonderful time we had in Madrid.

Guest review

Customer rating:

9-May-2018
Jardin de Recoletos is an absolutely perfect hotel. The staff at the Reception are friendly and very helpful to every client. The cafe is very inviting, and the garden dining area is stunning. The "suite" was very comfortable, well appointed, and spacious. It's large terrace was the best. It would be very easy to spend a month in such a beautiful place with such a relaxing atmosphere. Thank you very much.

Guest review

Customer rating:

25-Apr-2018
That was the third time we stayed at this hotel and consider it to be the best in Madrid from any possible point of view


Andrzej Wozniakowski

Customer rating:

6-Apr-2018
I love this hotel ! Great staff, great location !


shelly esque

Customer rating:

4-Apr-2018
The hotel VP Jardin de Recoletos is located on a quiet street just steps away from great food, parks, museums and more. The staff was very friendly and helpful and the rooms are large, with external patio for fresh air. We were very pleased with the hotel.


Mantian Zhou

Customer rating:

4-Apr-2018
Good location and service. Everything you need is there


Guest review

Customer rating:

2-Apr-2018
Just to say that we loved the hotel. The ambience, the staff and the rooms were wonderful plus the situation which was very central. My only comment was that we had a room facing the garden with a terrace which theoretically was lovely. Perfect even but, the view from the room was a little shabby and could have been better had there been plants etc on the terrace which would have distracted us from the non-view. Our friends had a room facing the street which had a lovely view, with an ironwork juliet balcony but no terrace! Jenny Ross March 11 - 14


Kenneth Power

Customer rating:

2-Apr-2018
Lovely hotel in good location for city centre. Garden area closed when I stayed nd is a great feature so if you can visit in summer ......do so!


Guest review

Customer rating:

18-Feb-2018
Pleasant stay, good Beakfast, agreable and clean rooms! See you next time!


Andrea Hilmer

Customer rating:

7-Feb-2018
Very friendly staff. Nice rooms. Very well located.


Guest review

Customer rating:

1-Feb-2018
The staff were quite welcoming and always had a smile on their faces. Despite my many questions, they were always helpful. The hotel location was nice as it was away from the hustle and bustle of the Gran Via area, but close enough to walk to the major touist sites. Also, being blocks away from the designer shopping district was a nice bonus. The breakfast buffet had a nice selection of fruits and a choice of hot egg dish (omelet, scrambled, etc.). Overall our stay at this hotel was wonderful.


SAMUEL GUZMAN

Customer rating:

28-Nov-2017
Excellent location-Nice rooms-Beautiful garden/terrace-Friendly Staff


Karen Allen

Customer rating:

27-Nov-2017
Great location, lovely staff, great food, can’t wait to return for another stay!


Guest review

Customer rating:

23-Nov-2017
Delightful hotel. Very attractive room, excellent shower. Unusually good breakfast. Helpful desk clerks.


Guest review

Customer rating:

18-Nov-2017
We were delighted with every aspect of our stay. The room was pristine and well-supplied with amenities; the staff friendly, helpful, and efficient; the location desirable.

Hotel response

We would like to thank you for choosing our VP Jardín de Recoletos hotel for your stay in Madrid and for the review you shared on our website, all of your kind words about your stay with us are great to hear.


Guest review

Customer rating:

18-Nov-2017
Great staff in hotel.


Steven Monke

Customer rating:

13-Nov-2017
The location was perfect. An easy walk to the park, restaurants, shops. The buffet breakfast was great. Hotel staff were friendly, helpful, and English-speaking.


Guest review

Customer rating:

24-Oct-2017
We thoroughly enjoyed our stay at Hotel VP Jardin de Recoletos. Our room was spacious, spotlessly clean and very comfortable. The breakfast buffet was delicious, with an amazing number of choices. Maria Eva at the front desk was especially helpful with suggestions for sightseeing, restaurant recommendations and directions to Metro stations.

Hotel response

Thank you su much for your kind review about your recent stay at our hotel.


Guest review

Customer rating:

23-Oct-2017
We stayed here for four nights and have just returned for a further two nights on our way back to Murcia.This hotel is absolutely perfect from check in to check out. Good location and suite on the fourth floor is beautiful with very big terrace. Lovely, very friendly and helpful staff. Great food in the restaurant, tranquil relaxing garden. Will definitely recommend and return when visit Madrid again.

Hotel response

We greatly appreciate the time you spent to share your recent experience at our VP Jardín de Recoletos hotel and we thank you for your kind recommendation.


Guest review

Customer rating:

11-Oct-2017
Third stay here. Everything was great. One light wouldn't turn off and the gentleman at the front desk had it repaired the next day! Will return here when in Madrid. Place is clean, quiet, great!


Guest review

Customer rating:

5-Oct-2017
The staff at the hotel is outstanding! While we were in Madrid there was a metro stoppage. The woman on the reception desk went out onto Serrano street to find people hard-to-get taxis. Breakfast is worth the price.

Hotel response

Thank you so much for your kind words regarding your stay at our hotel VP Jardín de Recoletos. We are looking forward to welcome you soon again.


Andra Zarins

Customer rating:

25-Sep-2017
We had a wonderful stay and thank you! Gracias!!


Guest review

Customer rating:

13-Sep-2017
great hotel with great location near a renfe train stop. close to salamanca area and retiro park great room/ bed with sitting area and kitchenette. Very fair price. Enjoyed my stay and would stay again.

Hotel response

We like to thank you for your kind review regarding your stay at VP Jardín de Recoletos and are already looking forward to welcome you back again.


Guest review

Customer rating:

30-Aug-2017
Excellent location. Amazing staff. We loved that we were greeted on our way in and out of the hotel. Rooms are beautiful and well maintained.


Octavio De Rivero

Customer rating:

16-Aug-2017
Excelente hotel y servicio. Te hacen sentir como en casa. Todos muy amables.


Robert Minor

Customer rating:

14-Aug-2017
Excellent stay that exceeded expectations. Comfortable beds and great quiet rooms with kitchenette were allowed us a nice respite from the hot summer days. Service was very attentive and with a professional , pleasant manner.

Hotel response

We are very glad to read that you enjoyed your stay at our hotel and that you have highlighted the excellent service we offer to our customers.


Guest review

Customer rating:

31-Jul-2017
wonderful place. would stay there again!


Guest review

Customer rating:

25-Jul-2017
Our favorite hotel in Madrid never disappoints you.


Guest review

Customer rating:

18-Jul-2017
We loved this hotel!Rooms are very clean & large. Bathrooms were fully stocked if you forgot any toiletries. Kitchen area was a nice addition to have.Complimentary beverages when you arrive. Very close to Retire Park. Staff were great, especially Arantxa, Samuel & Eve Maria. HELP US TREMENDOUSLY!! A BIG thank you to them! We will definitely return when back in Madrid

Hotel response

We are delighted that our hotel with its services could exceed your expectations. Many thanks for your kind words regarding the friendliness of our staff. We are looking forward to welcome you back again soon.


anthony bonser

Customer rating:

14-Jul-2017
The hotel is in a great, central location ideal for sightseeing and restaurants. We were very impressed with the professional management and friendliness of all staff. Rooms and restaurant were first class and décor superb. This hotel is ideal for business stay or a city break.

Hotel response

Thank you so much for your kind review. It is a great pleasure for us to read that you had a wonderful stay in our hotel.


Guest review

Customer rating:

20-Jun-2017
Lovely hotel in an excellent location. Very personable and attentive staff. I would stay here again.


Rajaballi Pradhan

Customer rating:

19-Jun-2017
Room was airy and very clean - staff were very helpful and friendly and breakfast was good.


Virginia Fierro

Customer rating:

2-Jun-2017
The staff was so friendly and helpful, beyond our wildest dreams. Thank you for making our first visit to Madrid so successful!


Guest review

Customer rating:

24-May-2017
Lovely room and beautiful hotel. Breakfast was very good and generous. Perfect location if you want something a little less noisy that Gran Via surroundings. Also great if you want to be close to the park and the lovely restaurants and cafes in Serrano.


Guest review

Customer rating:

21-May-2017
Excellent location, great room size, good breakfast choices, and there is a small bar kitchen in the room. Would highly recommend this place


Wayne Murphy

Customer rating:

18-May-2017
This hotel is superb and centrally located. it is a grand hotel in every sense, from the magnificent reception rooms and spaces to the perfectly matching decor and furniture. The staff are friendly, helpful and professional. We stayed in a suite, which i would highly recommend if possible. It was spacious, with quiet end efficient air conditioning fully controllable in the room. The breakfast is excellent and served in one of the palatial reception rooms with 8 metre ceilings and chandeliers. Because the hotel was purpose built as a hotel in the style of a palace in the early 1800s, there is no sense of artificiality in the grand design. The whole experience is much more personal and satisfying than staying in any of the large hotel chains. This must be one of the great hotels of he world. This will be our choice of hotel in Lisbon in future.

Hotel response

Thank you so much for your outstanding review. We are looking forward to welcome you back again at our hotel.


Alfonso Pacitti

Customer rating:

15-May-2017
An excellent stay at a very pleasant hotel. Courteous and helpful staff and a quiet well-situated location. Well quipped spacious rooms and a tasty extensive breakfast.


Guest review

Customer rating:

4-May-2017
Extremely comfortable and efficient, and a very good breakfast And delicious camparis on the terrace!


Nicola Brown

Customer rating:

2-May-2017
Lovely hotel. Very friendly and helpful staff. Room was large and clean. Restaurant was reasonable for the area and very nice.


Guest review

Customer rating:

16-Apr-2017
My wife and I thoroughly enjoyed our stay at your hotel.


Guest review

Customer rating:

15-Mar-2017
Room, service and general feel of the hotel exceeded our expectations.


Michelle Mailey

Customer rating:

15-Mar-2017
Lovely hotel, very clean, great breakfast and good location, very helpful staff .


Patricia Mac Sweeney

Customer rating:

2-Mar-2017
Exceptionally nice staff


Guest review

Customer rating:

18-Feb-2017
We have just returned from a 3 night stay and would highly recommend this hotel. The staff is attentive, friendly and professional, helping us with transport plans and making our stay here extra special. The breakfast buffet is great value, with a wide selection of cold and hot food. We also enjoyed an evening meal and snacks from the hotel restaurant. The rooms are extremely well appointed, tastefully decorated, clean and quiet. In terms of location, this hotel is an excellent base. Within easy walking distance of the Prado and Retiro park, you will find plenty to do on your doorstep. We would certainly stay in this hotel again.

Hotel response

We are delighted that your stay at our hotel could fulfil your expectations.


LEE HYEJIN

Customer rating:

15-Feb-2017
good breakfast and comfortable bed. I took a rest very well. thank you.


Michael Ohman

Customer rating:

6-Feb-2017
We thoroughly enjoyed our stay at this hotel. The room was beautiful and very well maintained. We especially appreciated the extra attention and service by Carlos at the front desk. Thank you for a special stay in Madrid.


Guest review

Customer rating:

19-Jan-2017
We liked the location. We also liked that the room was large and that the bathroom was spacious and the shower state-of-the-art. The fact that there was a kitchenette helped a lot and had partly been a reason for us to pick this particular hotel. The WiFi was good and very stable (one didn't have to login every time on entering the room). Among the things that we didn't like was the view from the window - it was an inner courtyard; besides, we were given the room on the first floor despite us asking for an upper floor. Then, the kettle was mysteriously absent in the kitchenette. The bed arrangement was not the best in our opinion - two rather large beds put together. The staff was nice and friendly - they did their best to apologies for the absence of the kettle and brought us a bottle of Cava.

Hotel response

Thank you so much for highlighting our spacious rooms and the great location of our hotel, very close to Retiro Park and Puerta de Alcalá. On the other hand, we apologize that our beds could not fulfill your expectations and will consider your kind critic for future improvements.


Opinions

Mi hotel a partir de ahora en Madrid
Tripadvisor Marzo 2018

Special Offers