We arrived very early in the morning and even though check-in had not started they had a room prepared and ready for us. Very helpful for a family traveling with kids. The hotel and rooms was nice and clean. The location of the hotel is also great and you have several restaurants close by. The Retiro Park is just a couple minutes walk away and the Retiro metro station is also about 5 min walk. We would definitely stay here again.
We enjoyed our stay in this hotel.the location,the stuff and the rom were great!!we definitily will come back!! (You can publish our name) (
Excellent! Very Clean, very comfortable doubled by a very professional front desk service. Very well located the hotel is closed to everything : shops, museums, bus, metro, touristic bus etc. I fully re-command this hotel. Thank you very much.
The hotel staff was very accomodating and helpful. The hotel room was spacious and clean and the garden restaurant was perfect. And I also liked the hotel location. I would definitely recommend the hotel to my friends and family.
Everything was good but the kitchen could have been better equipped. Something for boiling water as an example. Extremly helpful staff, thanks!
The staff were very helpful profess and knowledgeable. The location of the hotel was a big plus!
Great hotel and good service
My husband and I were very pleased with our stay. The room was clean and lovely, the staff courteous and exceptionally helpful, and the location of the hotel itself was perfect! The street was very quiet, and access to mass transit made getting around the city and to and from the airport a breeze. If have the good fortune to return to Madrid in the future, I would definitely stay at this hotel again.
We couldn’t have been happier with our choice of hotel. Lovely room, great location, friendly staff. Highly recommended.
Lovely hotel with large comfortable rooms, excellent staff and central location
Wonderful hotel! We had a very pleasant stay and satisfice with your services and will recomend to friends!
Wonderful hotel, very centrally located. Hotel staff were very courteous and helpful. Rooms were spacious and well-appointed. Breakfast was excellent, great way to start the day.
I highly recommend Hotel VP Jardin de Recoletos. Our room was lovely, spacious and clean. The staff was helpful at every opportunity. The location was very convenient to public transportation and everything we wanted to do while in Madrid.
What a wonderful hotel! The front desk staff were so friendly and helpful! The room was even better than we expected with a beautiful balcony and kitchen area. The hotel is very clean, quiet, and very accomodating. If we return to Madrid, we would definitely stay there again.
The hotel was absolutely marvelous. The location was ideal, our room was upgraded to a suite and was beautiful. We ate in the hotel restaurant and the food was incredible. We had breakfast in the room and it was abundant, fresh and well-priced. We will definitely stay here the next time we visit Madrid!
excellent location, comfortable rooms, friendly staff!
My arrival at Hotel VP Jardin de Recoletos was like a dream. I was received at the desk with a warm welcome by the front desk manager, which made me feel like a new person and helped me to forget my hours spent at the airport and a long flight. The hotel is beautifully designed with all the comforts to make guests feel at home. The entire personnel is always ready to provide you with all the amenities and services for a beautiful stay. I will never think twice to return again and again. Also, waking up in he morning to a great breakfast in the lovely garden in the middle of the city is an unforgettable experience. I highly recommend this unique hotel!
The rooms were always in great condition and the attention of the front desk staff was always exceptional, especially the service provided by Sergio. Definatively, will recommend this hotel 100%.
We loved the hotel. In fact, the on-line pictures do not fully convey what a wonderful hotel this is. The lobby is very charming. The rooms are spacious and very well appointed. Everything feels first class with many very special added touches. We truly enjoyed our stay. And the staff was truly excellent. We had several interactions with the staff at the front desk and all of them were very kind, very helpful, and very professional. I'd recommend your hotel to anyone anytime.
Loved staying at the Hotel VP Jardin de Recoletos! I realized a few days after leaving that I had left my raincoat there, and they were very helpful in getting it returned to me. Thank you!!
The hotel staff was helpful and pleasant and spoke English well. The room was amazingly quiet, particularly since it’s so near everything. Being on a hidden side street probably helps. For the mechanically challenged the shower was a bit difficult to master but my husband didn’t have any problem. And the breakfast was a great deal with the wide array of offerings, including eggs made to order.
This boutique hotel's interior design was beautiful. Our room was spacious, comfortable, it meet all out needs and exceed our expectations. Throughout our entire Spain travels, this hotel was our favourite. It was also in a lovely area of Madrid. Do not hesitate to book this hotel.
We've stayed here before and this time received the same great service. We had a problem with the temperature control on our shower that was fixed promptly. The hotel is well maintained, the location is convenient, and the breakfast buffet is excellent. We especially enjoyed the outdoor terrace off our room.
Good as always
We stayed for 3 nights at the end of September and were delighted with our choice as it made the holiday. Rooms were a decent size, clean and overlooked courtyard. Location was excellent as a quiet area just beside Retiro Park and far enough away (30min walk) from the busy centre. Staff were very pleasant and helpful with many good restaurants nearby - Would recommend Mallorca for breakfast, Flavia & La Carboneras de Lu for Dinner and ANEL for drinks/food - Would not hesitate to return
I stayed here in 2017 on a trip to Madrid having found it on the internet. I was so pleased I stayed here again in 2018. The location is great, on a quite side street between two major streets and is right near the Salamanca district. The rooms are very comfortable and the staff is very friendly and helpful. There is a bar and restaurant, and the breakfast was good. There is a nice outside seating area in a courtyard to enjoy a drink or some food. Since I was a returning guest, a discount was offered and I booked through the hotel website directly this time. I definitely recommend this hotel!
Quiet location, suites are very large and comfortable, very friendly and helpful staff Great value !
Excellent Hotel with nice garden, professional and very friendly staff, good restaurant
This is a wonderful place to stay! The hotel itself is very nice. The rooms are comfortable and quiet (my son called them luxurious). The outdoor area was a treat. The staff was professional, friendly and very attentive. They went out of their way to assist us. We appreciated having the restaurant right there and breakfast made mornings very pleasant. The neighborhood was perfect and conveniently located. I would not stay anywhere else.
Everything fine, great rooms, big beds, very centric and quite location
A very nice hotel with a nice garden en friendly staff. A good situation near the calle serrano and next to the bus and metro stops. The breakfast was superbe. our next stay in Madrid will be in this hotel.
Hotel situated in a very tranquil street with no traffic, which was very appreciated, and there was a nice garden in the back where guests could have breakfast and other meals, very pleasant. Breakfast was nice, and so were the rooms with an extra plus: a very discreet kitchenette so you could cook should you wish to.
Excellent hotel, nice location and very friendly staff. A place to be saved in the address book.
We absolutely loved staying here. We came for our honeymoon and couldn’t have been more thrilled with our room. We only wished we could’ve stayed longer.
Thank you for a wonderful stay! Perfect hotel, great service, amazing people. Can't wait to come back!
Lovely room; quiet street. Was initially a bit unhappy about our "upgrade", but staff resolved this completely to my satisfaction.
We enjoyed our stay at your lovely quiet hotel and appreciated your warm, welcoming staff. We loved the breakfast variety as well. -Mike & Karen, USA
When we arrived at Hotel VP Jardin de Recoletos in Madrid we were really impressed as we walked through the door. It is an absolute delight and well worth its four stars. We had chosen the hotel for its location, since we did not know Madrid and we never once regretted our choice. Our room was spacious and luxurious and delightfully clean. The staff were knowledgeable and one in particular helped us wade our way through the problems of booking for the Prado on-line, and checked afterwards how we had enjoyed our visit. We enjoyed our excellent breakfasts in lovely surroundings with attentive staff. We hope to return to Madrid for another visit and to stay at this same hotel. For us it was expensive but it really made a huge contribution to the wonderful time we had in Madrid.
Jardin de Recoletos is an absolutely perfect hotel. The staff at the Reception are friendly and very helpful to every client. The cafe is very inviting, and the garden dining area is stunning. The "suite" was very comfortable, well appointed, and spacious. It's large terrace was the best. It would be very easy to spend a month in such a beautiful place with such a relaxing atmosphere. Thank you very much.
That was the third time we stayed at this hotel and consider it to be the best in Madrid from any possible point of view
I love this hotel ! Great staff, great location !
The hotel VP Jardin de Recoletos is located on a quiet street just steps away from great food, parks, museums and more. The staff was very friendly and helpful and the rooms are large, with external patio for fresh air. We were very pleased with the hotel.
Good location and service. Everything you need is there
Just to say that we loved the hotel. The ambience, the staff and the rooms were wonderful plus the situation which was very central. My only comment was that we had a room facing the garden with a terrace which theoretically was lovely. Perfect even but, the view from the room was a little shabby and could have been better had there been plants etc on the terrace which would have distracted us from the non-view. Our friends had a room facing the street which had a lovely view, with an ironwork juliet balcony but no terrace! Jenny Ross March 11 - 14
Lovely hotel in good location for city centre. Garden area closed when I stayed nd is a great feature so if you can visit in summer ......do so!
Pleasant stay, good Beakfast, agreable and clean rooms! See you next time!
Very friendly staff. Nice rooms. Very well located.
The staff were quite welcoming and always had a smile on their faces. Despite my many questions, they were always helpful. The hotel location was nice as it was away from the hustle and bustle of the Gran Via area, but close enough to walk to the major touist sites. Also, being blocks away from the designer shopping district was a nice bonus. The breakfast buffet had a nice selection of fruits and a choice of hot egg dish (omelet, scrambled, etc.). Overall our stay at this hotel was wonderful.
Excellent location-Nice rooms-Beautiful garden/terrace-Friendly Staff