VP Hoteles VP

Customer Reviews

Guest review

Customer rating:

12-Oct-2018
The hotel staff was helpful and pleasant and spoke English well. The room was amazingly quiet, particularly since it’s so near everything. Being on a hidden side street probably helps. For the mechanically challenged the shower was a bit difficult to master but my husband didn’t have any problem. And the breakfast was a great deal with the wide array of offerings, including eggs made to order.

Robert Cerolini

Customer rating:

9-Oct-2018
This boutique hotel's interior design was beautiful. Our room was spacious, comfortable, it meet all out needs and exceed our expectations. Throughout our entire Spain travels, this hotel was our favourite. It was also in a lovely area of Madrid. Do not hesitate to book this hotel.

Guest review

Customer rating:

4-Oct-2018
We've stayed here before and this time received the same great service. We had a problem with the temperature control on our shower that was fixed promptly. The hotel is well maintained, the location is convenient, and the breakfast buffet is excellent. We especially enjoyed the outdoor terrace off our room.

ULISSES COHN

Customer rating:

4-Oct-2018
Good as always

Alan Davidson

Customer rating:

2-Oct-2018
We stayed for 3 nights at the end of September and were delighted with our choice as it made the holiday. Rooms were a decent size, clean and overlooked courtyard. Location was excellent as a quiet area just beside Retiro Park and far enough away (30min walk) from the busy centre. Staff were very pleasant and helpful with many good restaurants nearby - Would recommend Mallorca for breakfast, Flavia & La Carboneras de Lu for Dinner and ANEL for drinks/food - Would not hesitate to return

John Thomas

Customer rating:

12-Sep-2018
I stayed here in 2017 on a trip to Madrid having found it on the internet. I was so pleased I stayed here again in 2018. The location is great, on a quite side street between two major streets and is right near the Salamanca district. The rooms are very comfortable and the staff is very friendly and helpful. There is a bar and restaurant, and the breakfast was good. There is a nice outside seating area in a courtyard to enjoy a drink or some food. Since I was a returning guest, a discount was offered and I booked through the hotel website directly this time. I definitely recommend this hotel!


Guest review

Customer rating:

11-Sep-2018
Quiet location, suites are very large and comfortable, very friendly and helpful staff Great value !


Guest review

Customer rating:

9-Sep-2018
Excellent Hotel with nice garden, professional and very friendly staff, good restaurant


Guest review

Customer rating:

6-Sep-2018
This is a wonderful place to stay! The hotel itself is very nice. The rooms are comfortable and quiet (my son called them luxurious). The outdoor area was a treat. The staff was professional, friendly and very attentive. They went out of their way to assist us. We appreciated having the restaurant right there and breakfast made mornings very pleasant. The neighborhood was perfect and conveniently located. I would not stay anywhere else.


Guest review

Customer rating:

5-Sep-2018
Everything fine, great rooms, big beds, very centric and quite location


Patricia Verheyen

Customer rating:

4-Sep-2018
A very nice hotel with a nice garden en friendly staff. A good situation near the calle serrano and next to the bus and metro stops. The breakfast was superbe. our next stay in Madrid will be in this hotel.


Guest review

Customer rating:

31-Jul-2018
Hotel situated in a very tranquil street with no traffic, which was very appreciated, and there was a nice garden in the back where guests could have breakfast and other meals, very pleasant. Breakfast was nice, and so were the rooms with an extra plus: a very discreet kitchenette so you could cook should you wish to.


Ruud Koning

Customer rating:

29-Jul-2018
Excellent hotel, nice location and very friendly staff. A place to be saved in the address book.


Guest review

Customer rating:

28-Jul-2018
Excelente


Tracy Chirrick

Customer rating:

25-Jun-2018
We absolutely loved staying here. We came for our honeymoon and couldn’t have been more thrilled with our room. We only wished we could’ve stayed longer.


Guest review

Customer rating:

3-Jun-2018
Thank you for a wonderful stay! Perfect hotel, great service, amazing people. Can't wait to come back!


Guest review

Customer rating:

28-May-2018
Lovely room; quiet street. Was initially a bit unhappy about our "upgrade", but staff resolved this completely to my satisfaction.


Guest review

Customer rating:

27-May-2018
We enjoyed our stay at your lovely quiet hotel and appreciated your warm, welcoming staff. We loved the breakfast variety as well. -Mike & Karen, USA


Guest review

Customer rating:

10-May-2018
When we arrived at Hotel VP Jardin de Recoletos in Madrid we were really impressed as we walked through the door. It is an absolute delight and well worth its four stars. We had chosen the hotel for its location, since we did not know Madrid and we never once regretted our choice. Our room was spacious and luxurious and delightfully clean. The staff were knowledgeable and one in particular helped us wade our way through the problems of booking for the Prado on-line, and checked afterwards how we had enjoyed our visit. We enjoyed our excellent breakfasts in lovely surroundings with attentive staff. We hope to return to Madrid for another visit and to stay at this same hotel. For us it was expensive but it really made a huge contribution to the wonderful time we had in Madrid.


Guest review

Customer rating:

9-May-2018
Jardin de Recoletos is an absolutely perfect hotel. The staff at the Reception are friendly and very helpful to every client. The cafe is very inviting, and the garden dining area is stunning. The "suite" was very comfortable, well appointed, and spacious. It's large terrace was the best. It would be very easy to spend a month in such a beautiful place with such a relaxing atmosphere. Thank you very much.


Guest review

Customer rating:

25-Apr-2018
That was the third time we stayed at this hotel and consider it to be the best in Madrid from any possible point of view


Andrzej Wozniakowski

Customer rating:

6-Apr-2018
I love this hotel ! Great staff, great location !


shelly esque

Customer rating:

4-Apr-2018
The hotel VP Jardin de Recoletos is located on a quiet street just steps away from great food, parks, museums and more. The staff was very friendly and helpful and the rooms are large, with external patio for fresh air. We were very pleased with the hotel.


Mantian Zhou

Customer rating:

4-Apr-2018
Good location and service. Everything you need is there


Guest review

Customer rating:

2-Apr-2018
Just to say that we loved the hotel. The ambience, the staff and the rooms were wonderful plus the situation which was very central. My only comment was that we had a room facing the garden with a terrace which theoretically was lovely. Perfect even but, the view from the room was a little shabby and could have been better had there been plants etc on the terrace which would have distracted us from the non-view. Our friends had a room facing the street which had a lovely view, with an ironwork juliet balcony but no terrace! Jenny Ross March 11 - 14


Kenneth Power

Customer rating:

2-Apr-2018
Lovely hotel in good location for city centre. Garden area closed when I stayed nd is a great feature so if you can visit in summer ......do so!


Guest review

Customer rating:

18-Feb-2018
Pleasant stay, good Beakfast, agreable and clean rooms! See you next time!


Andrea Hilmer

Customer rating:

7-Feb-2018
Very friendly staff. Nice rooms. Very well located.


Guest review

Customer rating:

1-Feb-2018
The staff were quite welcoming and always had a smile on their faces. Despite my many questions, they were always helpful. The hotel location was nice as it was away from the hustle and bustle of the Gran Via area, but close enough to walk to the major touist sites. Also, being blocks away from the designer shopping district was a nice bonus. The breakfast buffet had a nice selection of fruits and a choice of hot egg dish (omelet, scrambled, etc.). Overall our stay at this hotel was wonderful.


SAMUEL GUZMAN

Customer rating:

28-Nov-2017
Excellent location-Nice rooms-Beautiful garden/terrace-Friendly Staff


Karen Allen

Customer rating:

27-Nov-2017
Great location, lovely staff, great food, can’t wait to return for another stay!


Guest review

Customer rating:

23-Nov-2017
Delightful hotel. Very attractive room, excellent shower. Unusually good breakfast. Helpful desk clerks.


Guest review

Customer rating:

18-Nov-2017
We were delighted with every aspect of our stay. The room was pristine and well-supplied with amenities; the staff friendly, helpful, and efficient; the location desirable.

Hotel response

We would like to thank you for choosing our VP Jardín de Recoletos hotel for your stay in Madrid and for the review you shared on our website, all of your kind words about your stay with us are great to hear.


Guest review

Customer rating:

18-Nov-2017
Great staff in hotel.


Steven Monke

Customer rating:

13-Nov-2017
The location was perfect. An easy walk to the park, restaurants, shops. The buffet breakfast was great. Hotel staff were friendly, helpful, and English-speaking.


Guest review

Customer rating:

24-Oct-2017
We thoroughly enjoyed our stay at Hotel VP Jardin de Recoletos. Our room was spacious, spotlessly clean and very comfortable. The breakfast buffet was delicious, with an amazing number of choices. Maria Eva at the front desk was especially helpful with suggestions for sightseeing, restaurant recommendations and directions to Metro stations.

Hotel response

Thank you su much for your kind review about your recent stay at our hotel.


Guest review

Customer rating:

23-Oct-2017
We stayed here for four nights and have just returned for a further two nights on our way back to Murcia.This hotel is absolutely perfect from check in to check out. Good location and suite on the fourth floor is beautiful with very big terrace. Lovely, very friendly and helpful staff. Great food in the restaurant, tranquil relaxing garden. Will definitely recommend and return when visit Madrid again.

Hotel response

We greatly appreciate the time you spent to share your recent experience at our VP Jardín de Recoletos hotel and we thank you for your kind recommendation.


Guest review

Customer rating:

11-Oct-2017
Third stay here. Everything was great. One light wouldn't turn off and the gentleman at the front desk had it repaired the next day! Will return here when in Madrid. Place is clean, quiet, great!


Guest review

Customer rating:

5-Oct-2017
The staff at the hotel is outstanding! While we were in Madrid there was a metro stoppage. The woman on the reception desk went out onto Serrano street to find people hard-to-get taxis. Breakfast is worth the price.

Hotel response

Thank you so much for your kind words regarding your stay at our hotel VP Jardín de Recoletos. We are looking forward to welcome you soon again.


Andra Zarins

Customer rating:

25-Sep-2017
We had a wonderful stay and thank you! Gracias!!


Guest review

Customer rating:

13-Sep-2017
great hotel with great location near a renfe train stop. close to salamanca area and retiro park great room/ bed with sitting area and kitchenette. Very fair price. Enjoyed my stay and would stay again.

Hotel response

We like to thank you for your kind review regarding your stay at VP Jardín de Recoletos and are already looking forward to welcome you back again.


Guest review

Customer rating:

30-Aug-2017
Excellent location. Amazing staff. We loved that we were greeted on our way in and out of the hotel. Rooms are beautiful and well maintained.


Octavio De Rivero

Customer rating:

16-Aug-2017
Excelente hotel y servicio. Te hacen sentir como en casa. Todos muy amables.


Robert Minor

Customer rating:

14-Aug-2017
Excellent stay that exceeded expectations. Comfortable beds and great quiet rooms with kitchenette were allowed us a nice respite from the hot summer days. Service was very attentive and with a professional , pleasant manner.

Hotel response

We are very glad to read that you enjoyed your stay at our hotel and that you have highlighted the excellent service we offer to our customers.


Guest review

Customer rating:

31-Jul-2017
wonderful place. would stay there again!


Guest review

Customer rating:

25-Jul-2017
Our favorite hotel in Madrid never disappoints you.


Guest review

Customer rating:

18-Jul-2017
We loved this hotel!Rooms are very clean & large. Bathrooms were fully stocked if you forgot any toiletries. Kitchen area was a nice addition to have.Complimentary beverages when you arrive. Very close to Retire Park. Staff were great, especially Arantxa, Samuel & Eve Maria. HELP US TREMENDOUSLY!! A BIG thank you to them! We will definitely return when back in Madrid

Hotel response

We are delighted that our hotel with its services could exceed your expectations. Many thanks for your kind words regarding the friendliness of our staff. We are looking forward to welcome you back again soon.


anthony bonser

Customer rating:

14-Jul-2017
The hotel is in a great, central location ideal for sightseeing and restaurants. We were very impressed with the professional management and friendliness of all staff. Rooms and restaurant were first class and décor superb. This hotel is ideal for business stay or a city break.

Hotel response

Thank you so much for your kind review. It is a great pleasure for us to read that you had a wonderful stay in our hotel.


Guest review

Customer rating:

20-Jun-2017
Lovely hotel in an excellent location. Very personable and attentive staff. I would stay here again.


Rajaballi Pradhan

Customer rating:

19-Jun-2017
Room was airy and very clean - staff were very helpful and friendly and breakfast was good.


Opinions

Mi hotel a partir de ahora en Madrid
Tripadvisor Marzo 2018

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